CARVED STONE, INC.
Phone: 512-858-5665
Fax: 512-858-7347
Email: customerservice@carved-stone.com
5300 Bell Springs Rd.
Dripping Springs, TX 78620
CUSTOMER SERVICE
For help with new or existing orders, please call us at 512-858-5665, Monday through Friday, 9am to 5pm Central Daylight Time.
TEXAS STATE SALES TAX
Texas residents will be charged 7% sales tax on all items purchased, including shipping fees, as required by the state of Texas.
AVAILABILITY / UNIFORMITY
Due to the hand crafted nature of our products, some deliveries may take up to eight weeks. Most items will be shipped within 1 to 7 days. Stone is a product of Nature, some variations of color, texture and dimensions will occur.
GUARANTEE / RETURNS
If for any reason you are not satisfied with any item, return it for a prompt and full refund. Simply return within 30 days with reason for returning. Send the package securely wrapped, prepaid to our address above.
SHIPPING INFORMATION
All orders will be shipped by UPS. UPS does NOT deliver to PO Boxes, please be sure to have complete street address on order form.
Shipping Fees (per address):
| >Under $10.00 |
$ 4.00 |
| $10.01 to $25.00 |
$ 5.50 |
| $25.01 to $50.00 |
$ 6.50 |
| $50.01 to $75.00 |
$ 7.50 |
| $75.01 to $100.00 |
$ 8.50 |
| $100.01 to $200.00 |
$10.50 |
| Over $200 |
$12.50 |
Shipping charges are for the contiguous USA only.
For shipping to Alaska, Hawaii or areas outside of the U.S., please contact us.
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